No, you will not lose your cellphone number. Yooper provides you with an additional number linked to your Yooper subscription. Think of it as merging your office phone with your cellphone onto one device.
Yes, definitely. If you change the status of your Yooper App to "unavailable," "meeting," or "out of office," you won’t receive calls on your Yooper number but will still be able to receive calls on your cellphone number. Keep in mind, your Yooper number runs independently from your cellphone number, even though it's on the same device.
No, you can download the Yooper App on your current mobile device
Since there are no long-term contracts with Yooper and we operate on a month-to-month basis, it's very easy to cancel your subscription.
Just follow these steps:
1. Log in to your account.
2. On the Home screen, select the "Account" option.
3. Scroll down to the "Cancel Subscription" option.
4. Select the option.
Just follow these steps:
1. Log in to your account.
2. On the Home screen, select the "Account" option.
3. Scroll down to the "Cancel Subscription" option.
4. Select the option.
Yes, the Yooper App does use data. However, it was built to be lean and fast, using very little data.
Yes, in South Africa (RSA), it is generally legal to record a call as long as one of the parties in the conversation consents to the recording. This is known as one-party consent, meaning if you are part of the call, you can legally record it without informing the other party.
For business or legal purposes, it’s always best to inform the other party before recording.
For business or legal purposes, it’s always best to inform the other party before recording.
Unused airtime will be carried over to the next month.
If you are a Yooper subscriber, you can call other Yooper subscribers for free. However, if you make calls to numbers that don’t have the Yooper App, the following rates will apply:
• BASIC PACKAGE: R169/month | Includes 30 min airtime | Out-of-bundle: R0.43 per minute (excl. VAT)
• ADVANCED PACKAGE: R199/month | Includes 60 min airtime | Out-of-bundle: R0.39 per minute (excl. VAT)
• PREMIUM PACKAGE: R269/month | Includes 90 min airtime | Out-of-bundle: R0.37 per minute (excl. VAT)
• BASIC PACKAGE: R169/month | Includes 30 min airtime | Out-of-bundle: R0.43 per minute (excl. VAT)
• ADVANCED PACKAGE: R199/month | Includes 60 min airtime | Out-of-bundle: R0.39 per minute (excl. VAT)
• PREMIUM PACKAGE: R269/month | Includes 90 min airtime | Out-of-bundle: R0.37 per minute (excl. VAT)
You can submit a deletion request online at any time. We process all requests within 7 business days and send a confirmation email once complete.
Delete your account and all associated data:
This will permanently remove your Yooper account along with all personal data, call history, recordings, and contacts. This action is irreversible.
Request Account Deletion
Delete only your personal data (account remains active):
This allows you to request removal of specific personal data — such as call recordings, contacts, or usage data — while keeping your Yooper account active.
Request Data Deletion
Delete your account and all associated data:
This will permanently remove your Yooper account along with all personal data, call history, recordings, and contacts. This action is irreversible.
Request Account Deletion
Delete only your personal data (account remains active):
This allows you to request removal of specific personal data — such as call recordings, contacts, or usage data — while keeping your Yooper account active.
Request Data Deletion
