Data Deletion

Request removal of your personal data

Request Personal Data Deletion

Use this form to request the deletion of your personal data associated with your Yooper account. Your account will remain active unless you also request account deletion. We will process your request within 7 business days and confirm via email.

Full Name *

Please enter your full name.

Mobile / Account Number *

Please enter your mobile or account number.

Email Address (linked to your account) *

Please enter a valid email address.

Data you wish to have deleted *

Please select the data you wish to have deleted.

Additional details (optional)

I understand that the requested data will be permanently deleted and cannot be recovered. *

You must confirm before submitting.

What happens next?

We receive your request and verify your identity against your account details.

We delete the specified personal data within 7 business days. Your account remains active.

We send a confirmation email once the data has been deleted.

Data types available for deletion:

Call history and recordings
Contacts and call logs
Usage and statistical data
All personal data on request

Want to delete your account too? Request Account Deletion

Yooper fully complies with POPIA under South African Law.

Questions? Email info@yooper.co.za

Subscription:

Month-to-month basis
Subscription fees will depend on the package selected or agreed upon fees

Payments:

Payments are on a monthly subscription fee basis
Subscriptions fees and airtime are due in advanced
Subscription and airtime payments are non-refundable
Airtime purchases but not used during the current subscription period will rollover to the next month
Support outside of business hours will be billed at R600 per hour
Custom development are available and will be invoiced at R900 per hour

Support:

Support will be provided during business hours (Monday – Friday 08:00 – 17:00)
Support will be provided for technical issues
Support requests: support@yooper.co.za

Compliance and confidential information:

Yooper will protect the confidentiality of its subscribers' information
Yooper fully complies with the POPIA under South African Law

Intellectual property:

We have created, acquired or otherwise obtained rights in our technology and will own all right, title, and interest in our technology
Our logo and sub-logos, marks, and trade names are our trademarks and no person may use them without permission.