Yooper (Pty) Ltd does not sell, rent, loan, trade, lease any personal information collected through Yooper software or service to any third party outside the Yooper network.

By viewing this Privacy Policy you hereby acknowledge that you have read and understand the Protection of Personal Information (POPI) disclaimer. Yooper (Pty)Ltd shall take all reasonable measures to protect the Personal Information of Data Subjects in our care.

For the purpose of this disclaimer “Personal Information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (“PAIA”) and the Protection of Personal Information Act 4 of 2013 (“POPI”).

The PAIA and POPI Acts are available online at www.gov.za/documents/acts

According to these definitions, personal information refers to information that relates specifically to information that can identify a living person, such as name, age, gender, identity number, email address etc.

Yooper (Pty) collects, stores and uses your information primarily for the following purposes:

Whenever you use our website, complete an application form, contact us electronically or use one of the services offered by us, we will collect your personal information. The information we maintain concerning our clients is treated as confidential and protected with the necessary safety measures.


Should you have any queries relating to our compliance with the above mentioned legislation kindly contact our Information Officer at complaints@yooper.co.za

1. PRIVACY POLICY

1.1 Yooper (Pty) will protect the confidentiality of its subscribers’ information, and use its subscribers’ information only for the purpose permitted or required.

1.2 Yooper (Pty) will only release its subscriber’s information to a third party under the following circumstances:

1.2.1 when directed by the written instruction of the subscriber or prospective subscriber;

1.2.2 to the Independent Communications Authority of South Africa for the purpose of compiling, verifying or auditing any reports, accounts or other information required under Wanatel’s licence or in terms of the Electronic Communications Act, 2005 and the regulations made pursuant to that Act;

1.2.3 where it is necessary to properly deal with and comply with any legislative enactment or regulation in respect of any complaint lodged in terms of Yooper (Pty) complaints handling procedure;

1.2.4 when directed by an order of Court;

1.2.5 during the process of debt collection;

1.2.6 to Yooper (Pty) attorneys in connection with any potential, threatened or actual litigation;

1.2.7 to Yooper (Pty) auditors for the purpose of auditing their accounts; and

1.2.8 in terms of any applicable law.